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The Giveback Program

For 20 years Saben founder, designer and creative director Roanne Jacobson has lead the way, creating timeless, covetable accessories designed to be by your side for years to come.

A firm believer of "fewer more beautiful pieces", we are proud to continue our commitment to extending the life of your Saben piece with the Giveback Program.

We invite Sabenettes around New Zealand to join our circular giveback program, re-homing your pre-loved Saben, all while giving back to one of our favourite charities.

What is the Giveback Program?

What is the Giveback Program?

It’s simple, if you have a Saben bag that doesn’t get as much wear as it deserves (we get it, life changes, the Tilly you purchased 5 years ago, isn’t big enough to keep the kids snacks, or your new work laptop).

You'll send it to Saben Giveback HQ in exchange for a $50 Saben voucher to use towards your next purchase. We'll clean, refurbish and make small repairs if necessary before finding a new home for your Saben piece at our annual sample sale. We will donate 100% of the sale to charity.

It’s simple, if you have a Saben bag that doesn’t get as much wear as it deserves (we get it, life changes, the Tilly you purchased 5 years ago, isn’t big enough to keep the kids snacks, or your new work laptop).

You'll send it to Saben Giveback HQ in exchange for a $50 Saben voucher to use towards your next purchase. We'll clean, refurbish and make small repairs if necessary before finding a new home for your Saben piece at our annual sample sale. We will donate 100% of the sale to charity.

How it works

How it works

  1. Enter your details on the form below, and attach a couple of images of your Saben piece. We'll use these to make sure the item is in re-sellable condition. Once we have accessed your piece, we will assign you a unique giveback # and let you know next steps via email.
  2. You'll send in your bag, or drop it off at one of our boutiques with your unique giveback code.
  3. As a thank you, you'll receive a $50 voucher to spend on your next purchase.
  4. We'll refurbish your piece and sell it at our annual workroom sale, and donate 100% of the sale to one of our charity partners (chosen by our Saben community).
  5. Your Saben piece goes on to live it's best life with someone else, keeping it in the bag economy!

Still got questions? Read our FAQ and T&C's here.

  1. Enter your details on the form below, and attach a couple of images of your Saben piece. We'll use these to make sure the item is in re-sellable condition. Once we have accessed your piece, we will assign you a unique giveback # and let you know next steps via email.
  2. You'll send in your bag, or drop it off at one of our boutiques with your unique giveback code.
  3. As a thank you, you'll receive a $50 voucher to spend on your next purchase.
  4. We'll refurbish your piece and sell it at our annual workroom sale, and donate 100% of the sale to one of our charity partners (chosen by our Saben community).
  5. Your Saben piece goes on to live it's best life with someone else, keeping it in the bag economy!

Still got questions? Read our FAQ and T&C's here.

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FAQ's

It’s easy - fill in the form on our Giveback page and let us know you have a bag you would like to submit for the Giveback Program. Make sure you include photos of the bag you’re submitting, without photos, we can’t accept your bag.

When team receive the form with the photo of the bag you’re submitting, they will let you know if your bag has been accepted into the Giveback Program. If it’s accepted, our team will confirm via email and send you a unique Saben Giveback returns number.You will need this number when your return your bag to us. Without this number, we won’t know who sent in the bag and will be unable to create your $50 Saben spend.

Please send it to: Saben Giveback Scheme, Unit 11, 16-18 Taylors Road, Morningside, Auckland, 1025

Yes absolutely (we’d love to see you!), you can drop it at our Ponsonby or Newmarket boutiques. If you drop your bag at one of these locations, please make sure your contact details ANDyour unique returns number are written down and attached to the bag (on a piece of paper stowed inside the bag).

When our Giveback team receive your bag at HQ, they will email you your $50 Saben Spend in the form of a digital voucher.

As soon as you receive it! Happy Shopping, you lucky lucky thing!

You can spend it online or at our Ponsonby or Newmarket boutiques.

If your bag isn’t in a condition that we feel we can sell at our Archive Sale (hey, we get it, our bags are used day in, day out and over the years, they can start looking very well worn). If this is the case with your bag, we thank you for wanting to be involved in our Giveback Program but your bag won’t be accepted if it’s not in a quality resalable condition.

It will be cleaned and priced, and stored until our Archive Sale where it will be available for purchase by a lucky lucky customer, and the money donated to charity.

All the money from our Giveback Scheme will be donated to charity.

We will donate it to one of our charity partners like Dress For Success or Women’s Refuge.

We’re letting our community choose - you'll see a poll go out on social media before the sample sale, and we will update this page.

The Fine Print

Acceptance of product into the Saben Giveback Program is at the discretion of Saben. In order for a bag to be accepted, it must be in saleable condition, or able to be on sold after minor repairs and refurbishment.

By submitting a bag to Saben, you agree that if accepted, the bag will be on-sold at Saben’s annual archive sale, with 100% of the sale donated to charity. One your Saben piece is accepted into the Giveback Program, you will be gifted a $50 Saben digital gift voucher. This voucher is redeemable at Saben Ponsonby, Saben Newmarket or online at saben.co.nz Not to be exchanged for cash.

If the bag is not accepted into the Saben Giveback Program, no voucher will be given.

Shipping bags to Saben for resale is at the responsibility and cost of the owner. Bags are be sent to: Saben Giveback Scheme, Unit 11, 16-18 Taylors Road, Morningside, Auckland, 1025.

All bags accepted into the Giveback Program will be on sold at the annual Saben Archive Sale and the profits donated to our annual charity of choice.

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